Neutral
Informational - no clear directional impact
Low Impact
Minor progress or informational
In December 2021, Thanet OFTO Limited changed its outsourced operations and maintenance (O&M) provider, replacing Balfour Beatty Utility Services (BBUS), which had decided to exit the OFTO O&M market, with EDS HV as the new O&M operator. Balfour Beatty Investments Limited continues to act as an informed buyer to oversee the quality of the outsourced O&M services and ensure compliance with the OFTO licence and good industry practice.